A seasoned executive, entrepreneur, engineer, education reformer, and community leader, Susan builds collaborative solutions that break through the status quo without breaking the bank.
From COVID-19 to school capacity and Amazon, the next few years will be among the most challenging in Arlington’s history. Susan brings the context and skills Arlington needs now, to act swiftly on top priorities for residents and businesses. Throughout her career, Susan has excelled at jump-starting broad coalitions and rallying resources to get the so-called ‘impossible’ done.
Over her 25 year professional career, Susan has addressed complex challenges across all sectors, improving government revenue, citizen services, facilities planning, and workforce development.
She’s held senior leadership roles at McKinsey & Co., the U.S. Internal Revenue Service, and Gensler’s Global Sustainable Design division. As the Co-Founder and COO of EdBuild, Susan was named 2007’s Social Entrepreneur of the Year by the New Schools Venture Fund.
From innovative private-public partnerships locally to large-scale sustainable master planning and design worldwide, Susan delivers successful innovation on the right priorities, at the right time.
Trained as a mechanical engineer at Yale, Susan takes a data-driven, collaborative, and practical approach to modernizing the agencies and communities that shape our lives:
Like many young professionals, Susan moved to an Arlington group house right after college. Now, 25 years later, she and her husband, Philip Eliot, are Donaldson Run homeowners with two school-aged daughters.
They are active members of St. Mary’s Episcopal Church and enjoy hiking, biking, kayaking and wrangling native plants, in between the hum of youth soccer, lacrosse, swim, PTA committees, and Girl Scouts.
Susan attended public schools and grew up in rural Selinsgrove, PA, on the campus of Susquehanna University. Today, she owns C2 Change Solutions, which works with government, non-profit and corporate clients to drive innovation with data and analytics.